GGA Benefits for Car Service Providers

GGA offers ground transportation providers a comprehensive back-office software system, Voyageur Reserve™, to manage Network Providers, Limousine, Executive Sedan or Taxi/ASAP service. This Windows-based technology enables providers to link directly to the same automation systems used by travel agencies, thus providing the most cost-effective way to connect to your customers. In addition, GGA’s online solutions can help you grow your business by reducing errors and providing access to new customers at a fraction of the costs associated with manual systems.

Voyageur Reserve™

Voyageur Reserve™ is a dynamic Windows-based application culminating from 15 years of experience with over 400 clients. The application draws upon the best technology practices of its predecessors, and addresses the extensive and dynamic requirements of the ground transportation industry.

Voyageur Reserve™ is PCI compliant and fully integrates reservation, dispatch and accounting in one management system, improving each aspect of your business with extensive benefits:

• Cost reduction
• Improve productivity
• Growth in market share
• Customer retention
• Reduce billing cycle-time
• Error reduction
• Automated 24 hour email reminders to the passengers for the reservations.
• Automated 24 hour email reminders to the affiliates for their reservations.
• Automated and on demand communication to the passengers of the chauffeur and the pickup location.

Voyageur Reserve™ is available in three different tiers – Standard, Professional and Enterprise version. The chart below gives you the details of the modules included in each of these tiers:

Description Standard Professional Enterprise   Voyageur Base II Application X X X   Voyageur Credit Card Processing X X X   Voyageur Flight Tracking X X X   Voyageur TranspoNet-Connect   (TranspoNet) Farm-In X X X   Voyageur Mapping X X X   Voyageur Paging X X X   Voyageur Rate Loader X X X   Voyageur Sales Tax Module X X X   Voyageur Saturn-Connect X X X   Voyageur ADP Integration   X X   Voyageur AutoResBackup Utility   X X   Voyageur Credit Card Level II and III   Reporting   X X   Voyageur Data Export/Electronic Invoice   X X   Voyageur Driver Scheduling   X X   Voyageur Driver Shift Payroll   X X   Voyageur External Rate Query   X X   Voyageur Farm-out Affiliate   Communicator   X X   Voyageur Frequent Rider   X X   Voyageur GPS Module   X X   Voyageur Pocket-Net 2 Way   Communications (Blackberry)   X X   Voyageur Web Reservation   X X   Voyageur Webres Quick Rate Shop   X X   Voyageur Additional Companies License     X   Voyageur Auto Reporting Module     X   Voyageur Automated Dispatch     X   Voyageur Data Import     X   Voyageur Event/Group Management     X   Voyageur Share-Ride Res/Dispatch Module     X   Voyageur Shuttle Res/Dispatch Module     X   Voyageur Voucher Imaging     X   Voyageur Web Reporting     X   Voyageur Web Reservation - Shuttle     X   Voyageur Additional Web Reservation     X Voyageur Reserve™ is built on easy-to-use cutting-edge technology, with "mouse-less" reservation entry, auto-capitalization, "Enter" key movement, type-ahead lookups, and intelligent information placement. Drag-and-Drop Dispatch coupled with a Visual Dispatch Schedule make it extremely simple for a dispatcher to get a snapshot of the day by driver or by vehicle. The Flight Match Dispatch system matches pick-ups and drop-offs from each airport. Voyageur Reserve™ Newsletter in PDF format GGA-Online™ GGA-Online™ is a set of powerful Internet-based solutions for service providers that allow their corporate and retail clients to make reservations online. GGA’s real-time interface allows clients to send reservations directly to your system for instant confirmations including your authentic confirmation number, rate, airport meeting instructions and pick-up time. GGA-Online features a customized user friendly booking environment with either a one-page or wizard-oriented booking process. GGA-Online includes real-time reservations, reservation status, flight status reporting, passenger profiles, and frequent ride templates. GGA-Online allows your customers to review open and closed trips including all charges. Customers can print receipts online without having to call your accounting department. GGA-Online can be hosted by GGA, at your location or your client’s corporate intranet. Affiliate-Connect™ GGA’s Affiliate-Connect™ allows providers to transmit reservations electronically using TranspoNet™, an interactive, real-time reservation processing system specifically designed for the ground transportation industry. TranspoNet is the first and only service of its kind in the world today which enables ground transportation providers to electronically communicate with each other. TranspoNet leverages the technology of the Internet to enable ground transportation providers all over the world to submit reservations to affiliates in other cities and receive reservations from their affiliate network. TranspoNet serves as a cost effective solution for managing an affiliate network, tracking of remote reservations, receiving real-time ground transportation information, billing/account reconciliation’s and other benefits. For more information on Affiliate-Connect, go to https://superswitch.groundtravel.com GDSConnect™ (Saturn™) GGA’s GDSConnect™ allows travel agents to process new, changed and cancelled reservations directly into Odyssey™. Why would travel agents choose to be on the phone calling multiple car service providers to determine cost and availability, when they can book service in only 20 seconds with GDSConnect? Benefits for Providers through GDSConnect: Integrates car service bookings with the GDS itinerary at point of sale, eliminating the need for phone calls Confirms back into the PNR segment with the your company name, 800 number, pickup place/drop-off place, meeting instructions confirmation number, and pick-up time Promotes information accuracy and productivity by reading data directly from the passenger profile, flight and hotel segments Reduces costs related to the car service reservation process, such as staff, inbound calls, fax and customer service expense